The Operator Is Becoming the Orchestrator. Most Tools Haven’t Caught Up.
The job has changed. The yardsticks haven’t. The tools haven’t. The opportunity for whoever builds for the new job is...
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#Calm intelligence
4 articles
Salesforce Just Went Headless. The Dashboard Era Is Ending, But Not the Way Everyone Thinks
When the interface disappears, the discipline of what gets surfaced becomes the entire product. Most companies haven’t built that discipline...
Calm Intelligence Is Not a Feature. It’s a Discipline. Here’s What That Means in Practice
The philosophy was the easy part. The hard part is what you do at 2 PM on a Tuesday when...
Ledo Everywhere: What Phase Two of Ask Ledo LLC Actually Means
When Mike and I talk about where Ask Ledo is going, we usually start with LeadMachine because that is the...