Your AI CRM Shouldn’t Require You to Abandon Your CRM
We put the HubSpot connection into limited beta this month. It is the first integration we have built where the...
Author
jaythornton000
41 articles
The Hardest Job to Replace When You Go Out on Your Own
Mike published a piece on the LeadMachine blog this week. It is called AI Isn’t Coming for Your Job. It’s...
AI Was Supposed to Cut the Noise. In Most Companies, It Became the Noise.
Open almost any business inbox right now and you can watch it happen in real time. A message that used...
The Two Leaks Every Service Business Has (And Why Fixing One Without the Other Changes Nothing)
Mike runs an HVAC company in central Florida. He spends $2,000 a month on Google Ads. He has been doing...
The Operator Is Becoming the Orchestrator. Most Tools Haven’t Caught Up.
The job has changed. The yardsticks haven’t. The tools haven’t. The opportunity for whoever builds for the new job is...
Salesforce Just Went Headless. The Dashboard Era Is Ending, But Not the Way Everyone Thinks
When the interface disappears, the discipline of what gets surfaced becomes the entire product. Most companies haven’t built that discipline...
The Self-Driving AI CRM Is the Wrong Metaphor
Q4 launched an AI-native CRM on Monday. Advisor CRM launched Beacon the same day. SaaStr is running a full “Agentic...
Calm Intelligence Is Not a Feature. It’s a Discipline. Here’s What That Means in Practice
The philosophy was the easy part. The hard part is what you do at 2 PM on a Tuesday when...
Ledo Everywhere: What Phase Two of Ask Ledo LLC Actually Means
When Mike and I talk about where Ask Ledo is going, we usually start with LeadMachine because that is the...
Q1 Is Over. Here Is What Your Pipeline Reveals About the Quarter You Just Had.
Q1 ends today, and it has been a hard quarter for a lot of small businesses. The NSBA’s annual economic...